Please double-check your address during checkout, or your order will not be dispatched. Please do not use Arabic characters in any of the fields or the order will not be processed properly. For orders to KSA, please supply your Saudi National Address code.
All orders will be processed and charged in AED (United Arab Emirates Dirham)
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Important order FAQ
When will I get my order?
Delivery times will depend on your location. Usually, deliveries to Dubai will take 2-4 working days. Deliveries to other emirates and international locations may take 5-10 days for delivery. Please note that orders made on a weekend or public holiday will be fulfilled on the next working day.
How can I track my order?
Once your order has been handed over to be delivered, you will be sent an email confirmation with a tracking number. Simply click the tracking number to get full updates on your delivery.
I still haven't received my order!
If you have already checked the delivery status from your tracking email and there are no further updates, please reach out to us via our contact form with your order number and our team will investigate.
An item I ordered is missing or damaged
If an item in your order is missing or damaged, please reach out to us directly using the 'Contact Us' page and we will investigate this immediately.